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About Alpine Software

A Small Team With Big Ambitions

Founded in 1994, Alpine Software is recognized for its flagship product, the RedNMX™ Fire Department Management System (formerly RedAlert), trusted by fire professionals nationwide. In 2023, Alpine joined the Banyan Software family, renowned for fostering enterprise software excellence. With 30 years of extensive experience in emergency services, we offer a leading fire-specific solution tailored to your needs. Committed to customer support, comprehensive training, and continuous improvement, Alpine aims to enhance community safety, support first responders, and forge strong partnerships for effective public safety.
1994
Alpine Software Launched RedNMX™
700+
Community Fire Department Clients
170,000+
Firefighters & EMS Personnel
About Alpine Software

RedNMX™ is Trusted by Fire Department Professionals Around the Country

Terryville FD
St. Paul Blvd FD
Oceanside FD
Medford FD
Lynbrook FD
Garden City FD
Bellmore Fore Department
Patchogue Ambulance Company
Cronomer Valley Fire Department
Lake Shore Vol. Fire Company - Ambulance
Henrietta Fire District
Rocky Point Fire District
Hinsdale Fire Department
Port Jefferson Fire Department

Who We Serve – Front Line Responders

Proud of our loyal and ever-growing customer base, Alpine serves fire departments and agencies of all sizes nationwide – from urban centers to rural communities, empowering them with tools to streamline operations, enhance emergency response capabilities, and ensure public safety. With a commitment to excellence and innovation, Alpine continues to be a trusted partner in the firefighting community, striving to improve efficiency and effectiveness in every department we serve.

Forward Projecting

In 2023, we embarked on a new chapter as part of the Banyan Software family, a company renowned for nurturing and growing exceptional enterprise software businesses. This partnership promises to further our mission of providing fire departments with the tools they need to streamline operations and safeguard their communities.

Experience & Expertise

With years of firsthand emergency services experience, ranging from Chief Officers to Paramedics and Dispatchers, we are uniquely positioned to understand and cater to your specific needs, offering the most comprehensive, fully integrated RMS solution in the industry.

Customer Commitment

Our dedication to our customers is reflected in our support, meticulous training programs, and our commitment to open communication and continual quality improvement.

Making a Positive Impact

We aim to elevate community safety, empower first responders, and reduce environmental impact, all while fostering educational outreach and strategic partnerships for a cohesive public safety network.

Referral Program

Unified Strength Through Shared Experience

At Alpine, we believe in the power of community and camaraderie among firefighters. And, our customers find value in having peers who are on the same system so that they can share best practices and ideas.

By referring your firefighting peers, you are not just sharing a tool – you are enhancing operational efficiency, improving safety measures, and supporting each other in safeguarding communities. Together, let’s strengthen the backbone of firefighting with technology!

referral program

Alpine News & Press

Your go-to source for the latest updates, industry insights, and important announcements. Stay informed on what’s happening at Alpine Software and across the fire service landscape, all in one place.

Careers: Where Passion Meets Purpose

Seeking smart, switched on, tuned in, enthusiastic people with fresh ideas & a soft spot for technology!

Frequently Asked Questions

Does RedNMX™ Eliminate the Need for Multiple Software Platforms and Vendors?

Sure does. RedNMX™ combines everything into one platform. This means you do not need many different software systems anymore. It makes things simpler and saves time. With RedNMX™, you can communicate better, make decisions faster, and keep your community safer. Plus, it helps ensure you follow all the rules and regulations.

Is RedNMX™ Customizable Based On My Department’s Unique Needs?

You Bet! Built specifically for Fire, RedNMX™ is highly customizable. It can be configured to align with specific departmental requirements, from incident types to equipment preferences and regulatory compliance.

Can RedNMX integrate with our existing systems?

Without a doubt! Our technical experts can seamlessly integrate your existing systems into the RedNMX™ framework, ensuring a smooth transition without data loss.

How Does RedNMX™ Simplify Compliance Management?

By centralizing all necessary documentation and processes within a single, integrated platform, it ensures that fire departments can easily track and manage compliance requirements such as incident reporting, personnel certifications, training records, and equipment maintenance schedules. This approach not only saves time and effort but also helps fire departments maintain high standards of safety and regulatory adherence.

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We Are Your Partner in Firefighting Innovation

At Alpine, we prioritize accessibility and support for fire departments seeking innovative solutions. Whether you are looking to streamline operations, enhance training protocols, or optimize resource management, contacting Alpine means tapping into a dedicated team ready to understand and address your unique needs.